Our Policy's

Frequently asked questions

FAQ

When will my order be shipped?

Once you have successfully placed your order it will take 1-3 business days to process, ship and send out!

How long does shipping take?

After your order has been processed it will typically take anywhere between 6-12 days!

How do I track my order?

Once your order has been shipped out you will receive an email with your tracking information, please allow 48 hours for the tracking to update.

Do you accept refunds?

Where do you ship to?

What payment methods are accepted?

How can I contact someone at Thorns?